Refund Policy
Last updated: [21-Nov-2025]
This Refund Policy explains how refunds are handled when you purchase services from Legacy Accountings.
Services Provided
Legacy Accountings primarily provides accounting, financial, and business-related services. Refunds depend on the status of the service delivered.
Refund Eligibility
a. Services Not Yet Started
If you request a cancellation before work has begun, you may be entitled to a full refund.
b. Services In Progress
If work has already started, refunds will be issued based on:
- Work completed
- Time spent
- Costs incurred
A partial refund may be provided depending on the circumstances.
c. Completed Services
Once a service has been fully delivered, refunds are generally not available unless required by law.
Incorrect or Duplicate Payments
If an incorrect or duplicate payment is made, please contact us. Refunds for these situations will be processed promptly.
How to Request a Refund
Email us at info@legacyaccountings.co.uk with:
- Your name
- Description of the service
- Date of purchase
- Reason for refund request
We aim to respond within 5–10 business days.
Processing Time
Approved refunds may take 5–14 business days to appear in your account, depending on your bank or payment provider.
Contact
For refund-related questions, contact us at:
Email: info@legacyaccountings.co.uk